IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staff who are hired to maintain them.


  1. Evaluates trends
    1. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  2. Recommends information technology strategies, policy, best practice guides and procedures
  3. Managing IT staff
    1. Maintenance of hardware and software
    2. Implementing disaster recovery and back-up procedures and information security and control structures
    3. Overseeing and determining time-frames for major IT projects including system updates, upgrades, migrations and outages
  4. Manage IT budget
  5. Conduct regular system audits
    1. Identify problems
    2. Identify and act on opportunities to improve software and systems
    3. Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies
    4. Directs technological research by studying organization goals, strategies, practices, and user projects
  6. Running and sharing regular operation system reports with senior staff


  1. Analyzing information
  2. Problem solving
  3. Strategic planning
  4. Technical management
  5. Budgeting
  6. Coordination
  7. Quality management

Soft Skills

  1. Communication
  2. Creativity
  3. Organization
  4. Analytical Abilities
  5. Project Management
  6. Perseverance
  7. Problem Solving
  8. Resourcefulness
  9. Curiosity
  10. Interest in Helping Others

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